REFUND POLICY

Lost Forest Tennis Club Refund Policy

1. Membership Fees
All membership fees are non-refundable. Members must notify the club in writing of their intent to terminate their membership before the 1st of the month. Failure to provide notice before this date will result in billing for the following month. Memberships are non-transferable.

2. Junior Program Payments
Payments made toward junior programs are non-refundable. However, any unused classes due to absences may be credited as follows:

Credited toward the following month’s junior program (subject to availability), or
Credited toward tennis camps (1 missed class = 1 half-day of camp)

Credits are valid for 6 months from the date of the missed class and are non-transferable and non-refundable. Credits have no cash value.

3. Private Lessons, Clinics, and Camps
Cancellations for private lessons, clinics, or camp days must be made at least 24 hours in advance to receive a credit. No-shows or late cancellations will be charged in full.

4. Weather-Related Cancellations
In the event of weather-related cancellations (for outdoor programs), the club will offer make-up sessions or credits when possible. Refunds will not be issued.

5. Event Registrations
Special events and tournaments are non-refundable unless the club cancels the event. In such cases, participants may receive a full refund or club credit.

6. Medical Exceptions
Refunds or pro-rated credits due to long-term medical issues may be considered on a case-by-case basis, and a physician’s note may be required. All decisions are at the discretion of club management.

7. Disciplinary Termination
Members or participants removed from club programs or membership due to a breach of club policies or code of conduct will not be entitled to any refund or credit.

8. General Terms

All credits must be used within 6 months unless otherwise specified.
Credits and refunds are not transferable between individuals.
The club reserves the right to modify this refund policy at any time.